Things have gotten even more complicated with preorders for the Lenovo Legion Go 2, but Lenovo has finally provided an update explaining the problems.
Last week, I shared that the shipping date for my preordered Lenovo Legion Go 2 had been unexpectedly pushed back from September 16th to October 24, 2025, and I hadn’t received any explanation or updates from Lenovo. Unfortunately, it seems many other customers are now experiencing similar frustrating delays.
The Lenovo Legion Go 2 is a handheld gaming PC powered by AMD’s Z2 platform, much like the soon-to-be-released Xbox Ally. Its top-end model costs $1350 (or $1500 in the UK), which was unexpected. Although it doesn’t have the same AI processing unit as the Xbox Ally X, its complex design and innovative features probably contributed to the higher price.
The Legion Go 2 boasts a premium feel with upgrades like a bigger OLED screen, removable joysticks, a trackpad, a kickstand, and a fingerprint reader – features that set it apart from both its earlier models and competitors. Lenovo has acknowledged the higher price point, stating the Legion Go 2 is aimed at dedicated gamers willing to spend more, while those seeking a more affordable option can consider the Legion Go S.
Well, that would be nice if people could even buy the thing.
After unexpectedly delaying thousands of orders placed on Lenovo.com, Lenovo has issued a statement explaining the situation, which was first shared on Reddit.
We know many of you have been wondering where we’ve been, and we apologize for the recent delays with your orders. We’ve been overwhelmed by the incredible response to the Lenovo Legion Gen 2 – pre-orders have far exceeded our expectations, which has unfortunately impacted our delivery timelines. Our teams around the world are working hard to fulfill these orders as quickly as possible. Thank you so much for your amazing support and patience as we get the Legion Go Gen 2 to you.
We have more units being shipped to stores worldwide, which means you should start seeing the product available in stores and online soon.
Unfortunately, we have some disappointing news. We’re cancelling some pre-orders made directly through Lenovo.com. We feel it’s unfair to keep customers’ money for products we can’t deliver quickly. We’ll update the website with accurate availability information and reopen ordering as soon as our stock is back in.
Lenovo ended the discussion with an apology, acknowledging the frustration and inconvenience caused, particularly for their dedicated fans. They explained that the Legion Go Gen 2 was designed with the community in mind and that they’ll learn from this experience to improve their processes in the future.
Lenovo was founded in 1984, how is it only now “learning lessons” about shipping?
Considering Lenovo’s experience, it’s surprising how badly their recent product launch went. It seems like they may have hurried the release before it was fully prepared, possibly to compete with the Xbox Ally, which is expected to launch on October 16, 2025.
The Lenovo Legion Go 2’s main competitor is likely the Xbox Ally and especially the Xbox Ally X. I believe the Legion Go 2 has the edge in several areas, offering features like removable controllers, a trackpad, a kickstand, and a larger, smoother OLED screen. However, the Xbox Ally X has a key advantage: its dedicated AI processor (NPU). Microsoft and AMD plan to use this technology to improve graphics and performance through AI-powered upscaling and frame generation, reducing the strain on the device’s main processors. This could lead to better, and potentially more affordable, gaming experiences on the Xbox Ally X in the future.
The Xbox Ally and Ally X are projected to be more affordable than the Legion Go 2, though Microsoft recently increasing the price of the Xbox Series X|S in the US could impact the Ally’s final price. A key factor will be how the Xbox Ally is classified as a product. If it’s considered a computer – which it likely will be, since it runs full Windows 11 – it should avoid most import taxes. Standard video game consoles don’t receive the same tax breaks.
With the Xbox handheld launching in less than a month, it’ll be fascinating to see how its release goes compared to the Lenovo Legion Go 2. ASUS and Microsoft are still keeping the price a secret, likely because of potential tariffs, which shows how tricky things are for tech companies right now.
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2025-09-20 16:40