ChatGPT’s human-like Advanced Voice Mode feature can say “Sorry I’m late” in over 50 languages — but the EU is reportedly turning a deaf ear to OpenAI’s plea because it can detect user emotion

ChatGPT's human-like Advanced Voice Mode feature can say “Sorry I’m late” in over 50 languages — but the EU is reportedly turning a deaf ear to OpenAI's plea because it can detect user emotion

What you need to know

  • OpenAI’s long-anticipated Advanced Voice mode has shipped to broad availability for all ChatGPT Plus and Teams users.
  • It won’t be available for users in the EU, the UK, Switzerland, Iceland, Norway, and Liechtenstein, presumably because of the stringent EU AI Act that prohibits the use of AI systems that can recognize a user’s emotions. 
  • The feature is buried behind a $20 dollar subscription, and you should’ve received a pop-up notification that you have access to Advanced Voice mode while using ChatGPT. 

As a seasoned tech observer with over two decades of experience under my belt, I must admit that OpenAI’s Advanced Voice mode for ChatGPT has been one of the most intriguing developments in AI this year. The anticipation among users has been palpable, and the rollout finally happening is like a breath of fresh air. However, it appears not everyone will get to enjoy this “magical” feature, with EU residents being left out due to the region’s stringent AI Act.


OpenAI’s Advanced Voice mode for its ChatGPT AI-powered chatbot is arguably the most-anticipated feature among users this year. We first got to learn about the neat feature during the ChatGPT maker’s Spring event, where it unveiled its “magical” GPT-4o model with reasoning capabilities across audio, vision, and text. 

During a demonstration of its capabilities, OpenAI initially planned to release the Advanced Voice mode by June, however, due to safety concerns such as enhancing its capacity to identify and reject harmful content, the launch date was pushed back to July.

Despite high expectations, the long-awaited Advanced Voice mode for ChatGPT wasn’t released in July as planned. Instead, it began rolling out this week exclusively for ChatGPT Plus and Teams users. OpenAI CEO Sam Altman confirmed that the rollout phase has now been completed. Users fortunate enough to have access should have noticed a pop-up message within ChatGPT, notifying them of their new Advanced Voice mode privileges.

Successfully wrapped up ahead of schedule, fantastic job by the team (with some exceptions for areas needing external review)! [Tweet link] September 25, 2024

This new feature, called Advanced Voice mode, comes equipped with five fresh voice options, personalized directions, enhanced conversation flow, speed, and authentic accents in certain foreign languages. However, it’s important to mention that this feature isn’t accessible in the EU, UK, Switzerland, Iceland, Norway, or Liechtenstein at the moment. To utilize this feature, you will need a recurring $20 subscription each month.

Why ChatGPT’s Advanced Voice Mode isn’t available in the EU

ChatGPT's human-like Advanced Voice Mode feature can say “Sorry I’m late” in over 50 languages — but the EU is reportedly turning a deaf ear to OpenAI's plea because it can detect user emotion

Although OpenAI doesn’t explicitly explain why its Advanced Voice Mode isn’t accessible for ChatGPT Plus and Teams users even with their $20 monthly subscriptions, user Dean W Ball points out a potential reason: a section of the EU’s strict AI Act that limits “the distribution, deployment, or use of AI systems to discern the emotions of a natural person.” (via TechRadar)

It’s plausible that the European Union hasn’t been involved due to the Advanced Voice mode’s capacity to detect user emotions, potentially breaching the EU AI Act regulations.

This tool utilizes an advanced version of OpenAI’s powerful GPT-4 model to provide swift responses and understanding of text, images, and sound. From what I’ve seen online, it appears to be highly sophisticated, making interactions feel very similar to talking with a real person.

It remains uncertain whether the new feature will be rolled out to European Union users, however, it appears that the EU AI Act might prevent advanced AI technologies from becoming widespread within the EU.

In other regions, the EU AI Act has safeguarded users residing in the EU, EEA, and Switzerland, by preventing LinkedIn, a professional networking platform owned by Microsoft, from covertly utilizing their data for training artificial intelligence (AI) models without explicit consent.

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2024-09-26 13:09