The new Copilot AI experience makes it difficult for Microsoft to state its case against OpenAI’s offering: “Until they bring back the old version I will be going back to ChatGPT”

The new Copilot AI experience makes it difficult for Microsoft to state its case against OpenAI's offering: "Until they bring back the old version I will be going back to ChatGPT"

What you need to know

  • Microsoft recently released a new update for Copilot that features a “warm and inviting” user interface, an immersive chat experience, and more.
  • As the update rolls out to more users, several complaints have surfaced on social media about the overhauled experience, including a degraded user experience, low-quality responses, and more.
  • Windows Central has contacted Microsoft to comment on the highlighted issues. 

As a seasoned researcher with years of experience in the field of AI and tech, I’ve seen my fair share of updates and overhauls that either made or broke user experiences. The recent update to Microsoft Copilot has left me feeling a bit like a rollercoaster ride – exhilarating at first with promises of next-gen features, but then plummeting downwards as users express their frustrations.


According to recent reports, Microsoft recently released a significant upgrade for its Copilot AI helper, incorporating advanced AI capabilities such as Copilot Vision, enabling it to surf the web using Edge, and innovative user experiences that seamlessly merge AI and human interaction.

The update significantly revamped the Copilot, introducing a user-friendly interface intended to be “comfortable and welcoming” and delivering an engaging conversation experience. It’s important to mention that certain features are hidden within Microsoft’s Copilot Pro service, meaning you’ll need the $20 subscription plan to uncover them and fully utilize them.

The new Copilot AI experience makes it difficult for Microsoft to state its case against OpenAI's offering: "Until they bring back the old version I will be going back to ChatGPT"

It’s plausible that some users haven’t encountered the updated Copilot interface yet, as it is being gradually released on Windows, iOS, Android, and online platforms. Earlier this year, Microsoft decided to postpone the deployment of new features for Copilot and instead focus on enhancing the existing ones.

On the other hand, it appears that Microsoft has managed to surmount a hurdle with the recent introduction of new offerings such as Copilot Pages and Copilot agents. Yet, some Copilot users have been vocalizing their dissatisfaction with the latest updates on Copilot across various social media platforms.

Microsoft’s new Copilot experience is making all the wrong impressions

The new Copilot AI experience makes it difficult for Microsoft to state its case against OpenAI's offering: "Until they bring back the old version I will be going back to ChatGPT"

Based on feedback from the r/CopilotPro subreddit on Reddit, many users are not finding the recent changes to Copilot’s user interface to be favorable. One displeased user put it this way:

Is it just my opinion or does everyone else dislike the recent Copilot update? The previous design was excellent, and the original voice was pleasant. However, the new update is perplexing, and I find the new voices grating. I used to rely on Copilot for almost everything, but until they revert back to the old version, I’ll be returning to ChatGPT.

It’s worth noting that Microsoft users have been expressing concerns about Copilot, stating that it doesn’t perform as effectively as ChatGPT. Microsoft has responded by suggesting that the discrepancy arises because users aren’t utilizing Copilot optimally. They’ve pointed out a potential skill gap in prompt engineering, but to help improve this, they’ve launched Copilot Academy.

The new copilot update is bad from r/CopilotPro

Another user indicated that Copilot’s experience “went from 10 to 0 overnight” after the latest update shipped. The user highlighted the following as some of the annoyances with the update:

“Answers aren’t hyperlinked with sources anymore. You can’t change languages in-app anymore. You can’t set two languages to talk or ask things anymore. You can’t switch from creative to precise to moderate modes anymore. The voice to text icon doesn’t work at all. Answers are dumber.”

Leading tech entities such as OpenAI and Microsoft find themselves embroiled in legal disputes, confronting allegations of copyright violations. They are being publicly criticized by publishers and authors for unlawfully using their material, without permission, remuneration, or acknowledgment.

Copilot got ruined from r/CopilotPro

In an ironic turn of events, I, a researcher in the field of AI art, found myself voicing concerns to the US Copyright Office over substantial financial losses due to unauthorized use of my AI-produced artwork. Interestingly enough, it was this very same AI that helped me secure a win at a Colorado competition in 2022, where my unique creations were met with skepticism by fellow artists. However, I proudly stood by my innovative work, demonstrating its value and originality to the contest judges.

As a researcher, I stand firm in my victory, ensuring no apologies are necessary as the rules were adhered to throughout this contest. The art landscape has undeniably shifted, and it seems that artificial intelligence has triumphed over human creativity. This isn’t an end but rather a new beginning – one where AI has demonstrated its capabilities and potential in the realm of artistic expression. Humans may have lost this round, but we must adapt and learn from our digital counterparts to continue pushing boundaries in art.

Through submissions made by his legal representatives, the US Copyright Office’s unwillingness to recognize an AI-created collection as copyrightable material has put the artist at a disadvantage, enabling continuous unattributed and uncredited use of his work without any financial compensation. The artist also argues that the skill in prompt engineering and scene selection should be acknowledged as creative input or human authorship.

With advancements in AI technology, it’s growing challenging to distinguish between original works protected by copyright and those created by artificial intelligence. This is particularly true as AI capabilities continue to expand.

One way to rephrase this in a more conversational style could be: Companies behind AI assistants such as ChatGPT and Microsoft Copilot face ongoing challenges because these tools learn from various internet sources. This is a concern for the companies and publishers alike. OpenAI’s CEO, Sam Altman, has acknowledged that it would be impossible to create tools like ChatGPT without using copyrighted content. However, he clarified that current copyright law does not prevent the use of copyrighted material to train AI models.

It appears that the issue with Microsoft’s Copilot image input feature has been addressed, as mentioned by a Reddit user.

By incorporating the Image input feature in both the old Copilot and ChatGPT, it was immediately apparent that the images were not being directly processed by the model as they are with ChatGPT. This led to a poor implementation where the model would frequently hallucinate or fail to accurately describe images. However, with the recent upgrade, this issue has been resolved, and the Image Input function now functions effectively.

copilotpro from r/CopilotPro

Have you noticed any problems with the revamped interface of Copilot’s latest update? What do you think about the overall user experience in its new version?

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2024-10-04 21:09