“Are you preparing for the future, or are you going to try to catch up with the future?” I discuss AI security and technologies with Daryl Cromer from Lenovo

"Are you preparing for the future, or are you going to try to catch up with the future?" I discuss AI security and technologies with Daryl Cromer from Lenovo

As someone who has been immersed in the world of technology and AI for quite some time now, I can confidently say that the future is indeed arriving faster than we ever thought possible. The integration of AI into our daily lives, as Daryl Cromer rightfully pointed out, is not just a trend but a reality that is here to stay.


A week ago, I was part of the crowd at the Lenovo Tech World 2024 event held in Bellevue, Washington, joining numerous others from the technology sector.

It turns out that the primary emphasis of this year’s gathering revolved around artificial intelligence (AI), a subject that has become quite pervasive and hard to miss these days. During this thematic concentration, I had the opportunity to witness Lenovo’s latest AI Agents in action on their forthcoming Aura Edition AI PC notebooks.

Post the occurrence, I got a chance for a detailed conversation with Daryl Cromer, Lenovo’s CTO of PCs and Smart Devices. During our chat, we delved deeper into the recent advancements in AI, future prospects of AI devices, and the measures being implemented by the company to ensure user security.

An upcoming AI PC laptop and Agentic AI shown off at Lenovo Tech World 2024

"Are you preparing for the future, or are you going to try to catch up with the future?" I discuss AI security and technologies with Daryl Cromer from Lenovo

Prior to beginning the interview, let me briefly summarize the key events at the 2024 Lenovo Tech World, themed around “Smarter AI for Everyone.” This event was packed with keynote speeches from various tech CEOs such as Jensen Huang of NVIDIA, Pat Gelsinger of Intel, Lisa Wu of AMD, Yuanqing Yang “YY” of Lenovo, and others.

It was during the first keynote that Intel and AMD discussed the forming of the x86 Ecosystem Advisory Group, and Intel showed off its new Panther Lake chip. There was also a show floor demonstrating Lenovo and Motorola’s latest AI advances for consumers. Finally, several panels discussed various aspects of AI.

At the exhibition area, participants had the opportunity to witness Lenovo and Motorola’s cutting-edge AI technologies being demonstrated live. Notably, the highlights from Lenovo Tech World 24 included the soon-to-be-released AI Agents – AI NOW, Learning Zone, and Creator Zone. These innovative features will operate locally on a computer instead of a remote server, ensuring a more tailored (and secure) user experience.

During the presentation, I was given a glimpse of how Lenovo AI NOW can be utilized to pick particular files on a computer and subsequently have the AI generate a useful summary or even a brochure derived from the data within those chosen documents. Concurrently, Learning Zone was demonstrated as a tool for producing an educational multiple-choice test based on academic papers it had analyzed. Lastly, Creator Zone is an AI system that produces images according to text instructions. These AI tools are set to be launched with Lenovo AI PCs in the near future.

Regarding the functional aspect, Motorola’s moto ai concept demonstrations highlighted how advanced Large Action Models (LAMs) can adapt to your routine phone usage to provide customized help. For example, if you search Google for “coffee shops nearby,” moto ai could recommend ordering coffee at the nearest Starbucks based on your past buying habits. It was implied that this level of personalized AI functionality would eventually be incorporated into AI-powered computers too.

With all that explained, let’s get on to the interview.

Local AI Agents signal a major shift for consumers and the industry is going to evolve rapidly

"Are you preparing for the future, or are you going to try to catch up with the future?" I discuss AI security and technologies with Daryl Cromer from Lenovo

During my conversation with Cromer, I brought up the Lenovo AI NOW, Learning Zone, and Creator Zone demonstrations displayed on the exhibition floor, and then posed the question, “What makes this transition to local AI Agents on personal computers significant for an ordinary user?

In response to this, Cromer stated, “I have both a quick solution and a long-term perspective.” He proceeded to outline various ways that local AI Agents would see benefits, but he also made clear, “There’s a resolution now, there will be more solutions as things develop further.

Initially, Cromer outlined the advantages of using AI technology within a local setting, stating it offers enhanced security and privacy in contrast to online AI services. He explained, “Anything you upload to the cloud is accessible globally.” He continued, “Once data leaves your hands, it loses its confidentiality as knowledge or abilities gained from that information will be extracted.” Additionally, employing local AI agents minimizes the costs, often referred to as “fees” or “tolls,” associated with accessing AI services on remote servers. As Cromer pointed out, these costs can add up significantly.

He went on to clarify that local AI assistants facilitate swift summarization of files and documents stored on your computer, as evidenced by Lenovo AI Now. In terms of content creation, local AI enables more hassle-free real-time generative AI, as demonstrated in Lenovo Creator Zone, “thus eliminating the need to contend with network delays, costs, and so forth.

"Are you preparing for the future, or are you going to try to catch up with the future?" I discuss AI security and technologies with Daryl Cromer from Lenovo

The journey we’re embarking on right now is similar to being in the first year of smartphones. Over the next ten years, it will broaden and develop significantly, with us looking back every few years in awe of how much progress we’ve made. The technology is expected to advance at an astonishing pace.

Considering the entire AI PC market, Cromer remarked, “The trajectory we’re on right now is akin to the first year of the smartphone era. Over the next ten years, it will grow and change significantly, and every few years, we’ll find ourselves amazed by how far we’ve come, as technology advancements will happen at an incredibly rapid pace.” Indeed, this isn’t an exaggeration.

When I made the smartphone analogy, Cromer explained that the key contrast between smartphones and AI is the rapid pace at which technology advances, making improvements happen much faster than before – something that took a decade to achieve with a phone might now take just half that time or even less. Therefore, it’s easy to think there’s plenty of time, but we’re actually moving at warp speed.

Over the past few years, we’ve witnessed an astonishing advancement in AI-powered chat systems like OpenAI’s ChatGPT and AI PCs manufactured by different brands. This progress in technology and language models is not slowing down; instead, it’s expected to accelerate even more in the future.

“If you think about what generative AI can do for a consumer, it can limit your limitations.”

In our ongoing discussion, the topic shifted towards the role of AI in facilitating individuals at work, school, or home. It’s essential to note that AI is not intended to replace human beings but rather serve as an advantageous resource for people to utilize. As Cromer explained, “Considering the capabilities of generative AI, it can help alleviate your constraints.” If you find yourself struggling with a particular concept, for instance, it can offer insights tailored to your understanding level, acting like a helpful tutor.

He then shared that he isn’t very good at spelling, but AI can help him write words accurately. Similarly, AI can help coders solve problems with pieces of code. He clarifies, “You cannot necessarily use [the AI generated code], you have to take the code to modify and understand if that gives you that breakthrough.”

Lenovo Smart Connect lets consumers seamlessly work across their PCs, tablets, and phones

"Are you preparing for the future, or are you going to try to catch up with the future?" I discuss AI security and technologies with Daryl Cromer from Lenovo

Given our discussion about AI capabilities and advantages, I inquired from Cromer, “What do you consider as the thrilling AI-powered functions that are accessible now or will be soon on Lenovo computers, according to your perspective?

Cromer expressed his enthusiasm for Smart Connect, which was unveiled earlier in February 2024 and displayed at Lenovo Tech World as well.

This software is essentially designed by Lenovo to harmonize various digital environments, resulting in a unified multi-device experience. It minimizes interruptions while moving between devices. To put it simply, it enables users to effortlessly link their phones, tablets, and computers together. With this connection, you can perform actions like effortlessly casting a video found on your phone onto your laptop (and vice versa), controlling your phone with your PC’s mouse and keyboard, creating a shared clipboard for copying and pasting between devices, using your smartphone as a webcam for your computer, among other things.

As Cromer elaborated on Smart Connect, he said, “Your device perceives you differently depending on whether it’s your phone, computer, or tablet – Smart Connect links these devices, fostering a harmonious environment.” This certainly seems very practical.

Local AI will improve video games too

"Are you preparing for the future, or are you going to try to catch up with the future?" I discuss AI security and technologies with Daryl Cromer from Lenovo

At some point, Cromer discussed how AI could enhance video games, which piqued my curiosity given my passion for them. So, I inquired, “What kind of AI-powered features might we see in Lenovo’s future gaming computers and handheld devices, such as the Legion Go?

He laughed and said, “Since it’s yet to happen, I can’t predict it, but let me share some insights about the gaming world. A remarkable advancement with AI is its capacity to transition from 2D to 3D representations smoothly and effortlessly. This could revolutionize the user experience, especially if we consider 3D displays that don’t need glasses. While not immediately widespread, expect a significant enhancement in delivering more lifelike experiences on gaming devices.

…”There will be a significant advancement that allows for a greater capacity to create highly immersive gaming experiences on various devices.

He explained that in the gaming space, local AI agents can reduce the latency of video games because they perform these AI functions locally rather than waiting on a distant server to do them. He later added that local AI could also help reduce the amount of power a computer uses to implement certain tasks such as gaming. “You can compute locally on the device while using a much lower footprint in terms of power,” he said.

Initially, AI-powered computers were predominantly business notebooks. However, recently, there has been an increase in the release of AI gaming laptops.

In reply, he discussed how AI is set to significantly improve gaming in the future, suggesting that those who own an AI-equipped gaming laptop will be at an advantage when these advancements are introduced. Essentially, if you currently possess such a device, you’ll be ready to run it, thereby keeping pace with the industry as it evolves. When we reach the next level of development, then you can easily upgrade.

AI security and privacy — Lenovo’s responsibility to its customers

"Are you preparing for the future, or are you going to try to catch up with the future?" I discuss AI security and technologies with Daryl Cromer from Lenovo

Discussing AI among acquaintances, relatives, workmates, or neighbors often leads to a contentious conversation. Some find it appealing, while others express concern, viewing it as a possible source of security and privacy issues.

I shared with Cromer that there are individuals who embrace and appreciate the advancements in AI, going as far as adopting AI-powered computers. However, I also know others who express discomfort due to concerns about security or other issues. Subsequently, I posed the question, “What guidance would you offer to those apprehensive about the expanding AI sector or even reluctant towards owning an AI PC?

He replied by talking about how, with any new technology, there are some who are “early adopters” who “get energized” from the adventure of experiencing new tech. Meanwhile, others “view things as a hassle or frustration,” and some might “reject it” altogether. As an anecdote, he explained that many people weren’t comfortable with the idea of ATM machines and credit cards at first, but now, these are obviously very common. Even so, he said, “my parents never had an ATM card.”

In my perspective, his narrative vividly demonstrates the advantages of staying tech-savvy. Regardless if you’re navigating the corporate world, the halls of academia, or the classroom, “if you don’t embrace the latest technology and tools, you risk being left behind,” he wisely pointed out.

“Either you use the latest technology and tools, or you fall behind.”

As an analyst, I find myself reflecting on the broader technological landscape, and it seems clear that in fiercely competitive industries, the pace of technology adoption is often dictated by market pressures or competition. This means that regardless of personal choices, these markets will continue to evolve rapidly, particularly in sectors like education and certain professions where staying abreast of the latest technological advancements becomes essential for survival and success.

Cromer then turned the discussion to what this AI growth means for him as a provider.

In essence, Cromer emphasized that our task is straightforward: we must go above and beyond to ensure customers feel at ease with the technology, grasp its workings, and possess the capacity to progress. This involves addressing ethical considerations, copyright issues, potential biases in the model, concerns about how the system is developed, and any adversity challenges. To achieve this, Lenovo should establish appropriate boundaries and safeguards, as he put it, “We must offer reliable, secure, safe, and responsible solutions to them.

Working with Microsoft Copilot, Google Gemini, Qualcomm, and others to make a safe AI experience across ecosystems

"Are you preparing for the future, or are you going to try to catch up with the future?" I discuss AI security and technologies with Daryl Cromer from Lenovo

I recalled the discussion at the Lenovo Tech World panel, where the topic of ensuring consistency in AI devices and services across companies such as Microsoft, Google, Qualcomm, NVIDIA, and others was addressed. Subsequently, I posed the question, “What measures is Lenovo taking to safeguard its users when using AI on these different devices and interconnected systems?

Cromer clarified that this process consists of two main components. Initially, Lenovo implements its standard approach to product security, as is customary for them. However, they go a step further by implementing extra safeguards tailored specifically for their AI models.

“We look at product vulnerabilities in terms of, is the product coded well? Does it follow architectural principles? Does it have limits to make certain that it will not accept malware?… making it AI, adds a totally different level… we know cross-device ads in other levels. So we tweak the Google or the Microsoft or [other] platforms, one way, we gotta do that. Then we add to the applications, then we add to the AI, then we go cross. So, it’s a significant amount of effort to do that, but it’s required. And we know that customers expect it, they want it, and we are obligated to provide it, and that’s what we’re doing.”

We maintain a rigorously screened program known as the Trusted Supplier Program. Any potential suppliers to our company undergo thorough scrutiny. For those who supply smart components, we have exclusive contractual agreements prepared specifically for them.

Cromer elaborated, “We have a system known as our Trusted Supplier Program. Any supplier who works with our company undergoes thorough scrutiny. If they provide smart components, we have unique contractual agreements for them… Essentially, we trace back to our suppliers and partners. If they don’t meet certain requirements, we either won’t work with them or help them reach the necessary standards.” Establishing quality control measures for components used in Lenovo devices is essential for ensuring user safety.

AI PCs are projected to be 100% of the market by 2026 — Are you going to play catch up?

"Are you preparing for the future, or are you going to try to catch up with the future?" I discuss AI security and technologies with Daryl Cromer from Lenovo

I shared with Cromer that I’ve attended several tech gatherings and foresee that Artificial Intelligence (AI) desktop computers will completely dominate the market by the year 2026. Curiously, I inquired, “Could you provide a strong argument as to why consumers should transition to AI PCs at this moment?

He said, “I have two main points. The initial one revolves around the replacement cycle conversation. Essentially, devices typically last either three or four years on that particular component. Therefore, whether you’re a small business, a consumer, or a student, your rivals might be utilizing the most recent tools. If you don’t keep up, there’s a risk of becoming less competitive in your field… Are you planning for the future, or do you intend to play catch-up with the future?

“Are you preparing for the future, or are you going to try to catch up with the future?”

After making his first point clear, he elaborated on his second – the need for time and practice to feel at ease with novel technology. In simpler terms, he suggested that individuals should initiate this learning process as soon as possible to become accustomed to it. If experts are correct, AI-powered computers will become commonplace soon. Therefore, familiarizing oneself with the new functionalities they offer could give users an advantage over those who do not embrace these advanced AI features.

Our “digital wardrobe” is going to continue to expand

"Are you preparing for the future, or are you going to try to catch up with the future?" I discuss AI security and technologies with Daryl Cromer from Lenovo

During the conversation, I asked, “You spoke about a ‘digital wardrobe’ in your presentation (referring to the use of multiple devices such as phones, laptops, tablets, smartwatches, etc. for technological purposes). Are there any Lenovo accessories in the pipeline that could improve the AI experience across these devices?

To start off, let me clarify that during the panel discussion, I didn’t explicitly mention it, but there’s a hint of something more underlying my statements. Unfortunately, at this moment, I can’t reveal what it is.

Instead of him saying, “That concept, the ‘digital wardrobe,’ came from our user research team,” it could be rephrased as, “The idea for the ‘digital wardrobe’ originated from our dedicated user research group.” Similarly, instead of “They have this phenomenal presentation review where my compute needs change as I go through my day and my different tasks and different pieces,” it can be restated as, “They conduct a remarkable presentation review that adapts to the changing computing requirements throughout their daily tasks and projects.” Lastly, “So with the ability to collaborate, share content across, having a wardrobe over various devices makes perfect sense” could be paraphrased as, “This means it’s logical to have a digital wardrobe that allows for collaboration and sharing of content across multiple devices.

It’s clear that we acknowledge and endorse these ideas, and we’re developing some organic expansions. We won’t rush into selling a multitude of products indiscriminately… Lenovo is careful and measured in its approach. Gradually, we plan to introduce new devices to our collection.

"Are you preparing for the future, or are you going to try to catch up with the future?" I discuss AI security and technologies with Daryl Cromer from Lenovo

Cromer unexpectedly inquired whether I had any queries regarding Lenovo becoming the Official FIFA Technology Partner, as announced during Lenovo Tech World. I admitted that I didn’t have any questions at the moment but expressed my interest in learning more if he had anything to share. He then elaborated by stating that they were actively exploring opportunities with FIFA and mentioned a comment made by someone from The Teqball: “Every business is a tech business today,” implying that every consumer is also a technology consumer.

“I think every consumer is a technology consumer.”

…”By teaming up, this partnership provides an excellent platform for Lenovo to showcase notable examples of application and display technological expertise across various fields. Keep an eye out for it; it promises to be exciting!

It’s quite plausible that a portion of our modern “tech wardrobe” could prove beneficial in the realm of competitive soccer.

AI is accelerating us into the future, but we need to steer it

Over the past few years, I’ve had the privilege of working closely with Daryl Cromer, Lenovo, and various AI companies and devices. This experience has shown me that AI is not just a passing trend, but an integral part of our future. It’s being adopted across all industries, even those we might not initially associate with technology, and its pace of development is unprecedented. If you want to remain competitive in the workplace or academia, it’s essential to embrace new AI capabilities.

To ensure user safety and security, it’s crucial for major tech firms to exert their best efforts in safeguarding AI models and technology. This involves regularly assessing AI models and implementing robust security measures such as specialized protocols and checks. Furthermore, collaboration among companies across different ecosystems is vital to maintain privacy and security of user data, especially when it interacts with other firms’ AI models or systems.

It’s essential that reliable, first-party companies take responsibility for ensuring user privacy and security, as some businesses may compromise these aspects while creating AI devices. This is because there are unscrupulous third parties who produce AI devices without regard for user privacy or security. When making a choice about the best AI PC, one should also consider it as selecting the most secure device available on the market.

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2024-11-03 20:10