Fans of Borderlands have started leaving negative reviews across various online platforms due to changes in the game’s End User License Agreement (EULA). The alterations in the Terms of Service have sparked worries among players, as they fear it grants deep-level access to Take-Two Interactive Software, 2K Games, and Gearbox Software, potentially allowing them to collect sensitive user data such as IP addresses, passwords, and browsing history. However, Randy Pitchford, the head of Borderlands, has attempted to alleviate these concerns by stating that there is no spyware embedded in the software.
As a dedicated fan, I want to share some reassuring words regarding our beloved software. In essence, Gabe Pitchford has clarified that there will be no alterations to the software itself. He believes that any legal maneuvers from the publisher are merely precautionary measures and have no bearing on our ongoing projects.
However, it’s important to note that he doesn’t have the authority to modify the End User License Agreement (EULA), as this is decided at the publisher level. But rest assured, there’s no hidden spyware lurking within the software.
The enthusiastic supporter responded, bringing up the recent issue of review bombing. They further asserted that Borderlands 4 might receive similar reviews, potentially deterring even die-hard fans from purchasing it. Pitchford essentially voices his disapproval, stating that “the whole situation is unfortunate,” but encourages everyone to make their own decisions.
Indeed, humans are part of it. It’s frustrating when our efforts to create quality games are met with unwarranted criticism,” Pitchford says. “Ultimately, everyone should make their own choices. So if running a protest due to legal concerns, I suppose that’s the reality we find ourselves in.
According to a dedicated fan, all Borderlands games on Steam are receiving an excessive amount of negative reviews. Currently, the user reviews for Borderlands: Game of the Year Enhanced, Borderlands 2, Borderlands 3, and New Tales from the Borderlands are primarily “Negative.” Tales from the Borderlands is at a “Mixed” rating, while Borderlands: The Pre-Sequel has an overwhelmingly “Negative” response. Much of this discontent stems from players who strongly oppose the newly added EULA (End User License Agreement).
Negative mass reviews for the Borderlands series at this critical juncture before the launch of Borderlands 4 isn’t beneficial for Gearbox and 2K. This isn’t the first instance of dissatisfaction from fans eagerly awaiting the new installment. Recently, a post by Pitchford on X suggested that “true fans” would be willing to shell out $80 for the game, which sparked significant criticism from the fanbase. However, in a more recent, lengthy post, he expressed regret over the misunderstanding.
The highly anticipated game, “Borderlands 4”, sets sail on PlayStation 5, Xbox Series X/S, and personal computers starting from September 12th. Additionally, there’s a planned release for Nintendo Switch 2, though the specific launch date remains undisclosed as of now.
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2025-06-02 18:10