viewers of Hulu, who anticipated a smooth Oscars watching experience, encountered frustration on Sunday night when the service, owned by Disney, experienced significant downtimes and, to their dismay, prematurely ended its live transmission before the highly anticipated awards of the evening had been declared.
The breakdown resulted in an enigma regarding the Best Actor, Best Actress, and Best Picture awards, transforming what was supposed to be a glamorous event showcasing Hollywood’s elite into just another demonstration of the issues that are common among contemporary streaming platforms.
An Indictment on Streaming Services
trouble started during the night as numerous users complained about pixelated screens, freezes, and login issues. However, it was the unexpected termination of Hulu’s stream following Sean Baker’s Best Director award acceptance that stirred up controversy. To add fuel to the fire, Baker’s speech emphasizing the importance of traditional cinema over streaming took place moments before Hulu’s broadcast cut off, seemingly underscoring his argument.
There was a significant uproar on social platforms, as people expressed their displeasure. One user lamented, “I resubscribed to Hulu specifically for the Oscars, but they ended the broadcast prematurely, skipping over the announcement of Best Actress and Best Picture.
I reactivated my Hulu subscription specifically for the Oscars, but unfortunately, they ended the broadcast before announcing the winners for Best Actress and Best Picture.
— Hector Perez (@thehectorperez) March 3, 2025
Another added, “Seriously? During the Oscars? So ready to ditch Hulu.”
Hulu’s Support Scrambles
In response to an increasing number of user complaints, Hulu’s technical support promptly updated their status on what was once known as Twitter, confirming the service interruption and promising swift action to restore it.
I really appreciate your persistence! Our team has taken action to fix this issue, so once you restart your device, everything should run smoothly again. Thank you for your understanding!
— Hulu Support (@hulu_support) March 3, 2025
If you’re encountering trouble logging in, don’t worry! Our team is currently looking into the matter. At a later time, Hulu announced they had pinpointed the issue, suggesting users to restart their devices. Unfortunately, for those who missed the major awards of the evening due to this problem, the consequences were irreversible.
Disney’s Latest Streaming Blunder
This recent issue is just another setback in a string of challenges for Disney’s streaming platforms. For quite some time, Hulu has faced criticism over performance problems, and this latest incident won’t help regain trust. As more streaming services opt for costly subscription plans without consistently delivering seamless service, viewers are growing less patient with such high-profile glitches.
To compound the awkwardness, the technical glitch at Hulu prevented viewers from catching the opening performance of Wicked stars Ariana Grande and Cynthia Erivo during the ceremony.
One viewer expressed their frustration by saying, ‘Hulu, I was unable to log in during Ariana’s performance, which I really wanted to see.’
No Excuses for Disney’s Failures
The problem we’re facing is significantly exacerbated when you consider the difficulties experienced by Netflix during the Mike Tyson vs. Jake Paul fight. It appears that this matchup drew over 60 million viewers, making it one of the most-watched events in history as the legendary fighter emerged from retirement for a unique event. The massive influx of viewers apparently overloaded Netflix’s servers, resulting in temporary streaming complications.
But the Oscars? Seriously?
For quite some time now, there’s been a gradual decrease in enthusiasm towards grand Hollywood award ceremonies. To put it simply, the attendance numbers have never approached those historic levels. It’s hard to imagine a situation where such a large company as Disney would experience such an awkward blackout, particularly during what was meant to be the climactic moment of the evening.
Where Was Disney’s Accountability?
It’s still undecided if the initial shutdown was due to a technical glitch or deliberate action by Disney. Some viewers hypothesized that Disney might have been restricting streaming privileges in an effort to push people back to conventional TV viewings, while others assumed it was just a matter of poor preparation and insufficient infrastructure. Regardless of the reason, the end result was disgruntled subscribers who experienced service failure at a critical moment, despite having paid for it.
Regardless of their annual decline in viewership, not even the prestigious Academy Awards were spared from a recent humiliation. In yet another instance, an effort by Hollywood to engage viewers was foiled – this occasion due to the same digital platforms that keep them contemporary.
Perhaps Disney should consider revising their streaming approach to prevent long-term losses of subscribers.
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2025-03-03 18:56