On Saturday, PlayStation Network experienced an extended downtime lasting nearly a full day – this was the longest outage since the notorious hack in 2011. Although most services have been restored, Sony has announced that they will offer five days of complimentary service to all PS Plus members as a form of apology for the interruption.
As an enthusiastic player, I recently reached out to the PlayStation English-speaking help desk, and they’ve shared this official announcement with me: [The statement from PlayStation]
The network services are now functioning normally after resolving the problem they faced earlier. We’re sorry for any inconvenience this may have caused, and we appreciate your understanding. As a token of our gratitude to all PlayStation Plus members, you’ll automatically get an extra five days of service.
As a devoted user of their online services, I can’t help but feel frustrated when widespread outages like the recent one occur. They seemed to last an eternity and affected so many users. Here’s hoping Sony has gained some valuable insights from this experience, enabling them to bounce back swiftly should such an incident recur in the future.
Given that the interruption merely lasted about a day, offering five days of complimentary service appears to be fair recompense, as stated. Importantly, no action is required on your part to receive this extra time; it will simply be automatically credited to your current subscription.
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2025-02-09 09:36