What you need to know
- Logitech’s CEO discussed the concept of a “forever mouse” in a recent interview with The Verge.
- The mouse would receive software updates that could potentially be locked behind a paywall.
- Public feedback about the concept of a subscription-based mouse has been less than stellar.
As a long-time tech enthusiast and user of various Logitech devices, I find myself perplexed by their recent proposal for a “forever mouse” that requires a subscription. My daily workflow relies on a well-worn Logitech K860 keyboard and MX Vertical mouse, both of which have stood the test of time. The idea of having to pay for software updates on such an essential tool feels like a step backward rather than forward.
Your favorite accessory is a bit like a well-worn pair of gloves. Countless hours of use have smoothed away any rough edges and contoured the item to you specifically. On top of physical comfort, familiarity is a massive benefit of using the same tool for a long time. I type much faster on my main keyboard than when I have to use another one, for example. Well, Logitech plans to make a “forever mouse,” which sounds great until you realize it’s nothing like what you’d imagine.
In a recent conversation with The Verge, Logitech’s Chief Executive Officer, Hanneke Faber, discussed a variety of subjects. However, the idea that has sparked the most interest is their proposed “endless mouse” which operates on a subscription basis.
Faber proposed a concept for a mouse with a slightly increased weight and enhanced durability, which would be capable of receiving periodic software upgrades. However, the specific benefits of these upgrades are yet to be determined; this differs from the typical functionality of mice that don’t require a subscription. In most cases, mice perform well in terms of future compatibility. It’s possible that these software updates could activate previously untapped features that the hardware was capable of handling all along, but were temporarily restricted by the software.
In response to queries regarding software updates, Faber analogizes the situation to owning a high-end watch such as a Rolex: “Think of it as if you have a luxury watch. You’ll truly appreciate it,” explains the CEO.
In the context of a subscription system, it appears that straightforward paraphrasing may not adequately represent the dialogue. This is demonstrated by Nilay Patel, editor-in-chief of The Verge and host of the Decoder podcast, questioning Faber on this matter.
I’m going to ask this very directly. Can you envision a subscription mouse?
Possibly.
And that would be the forever mouse?
Yeah.
So you pay a subscription for software updates to your mouse.
Absolutely, once it’s done, you can rest assured, as it’s similar to modern video conferencing services, where you won’t need to concern yourself with it anymore.
But it’s a mouse.
But it’s a mouse, yeah.
I think consumers might perceive those to be very different.
[Laughs] Yes, but it’s gorgeous. Think about it like a diamond-encrusted mouse.
To my knowledge, diamonds don’t need software upgrades, which makes the comparison a bit tricky. However, I haven’t personally owned a Rolex adorned with diamonds or a mouse decorated with intricate jewels.
Logitech, please don’t do this.
Without a doubt, it’s common knowledge that I rely on several Logitech gadgets in my daily routine. My preferred keyboard is the Logitech K860, which I combine with a Logitech MX Vertical for an ergonomic configuration. All my supplementary items go through a previously assessed Logi Dock. These tools have proven to be durable since I purchased them and are dependable enhancements that I frequently suggest to my peers and associates.
While I appreciate Logitech’s hardware, it doesn’t mean they’re immune to criticism. In fact, I’m even more disappointed that they’re contemplating a subscription model for a mouse, given their ability to produce quality devices without relying on such strategies.
It seems odd to me when I simply enter “mouse subscription.” I can’t help but think it’s a misunderstanding because it’s unclear what it refers to. If I were to leave my friend’s house, walk in any random direction, and knock on the door of an arbitrary house, I’d be surprised if the person who answered didn’t have a mouse (as in a computer mouse) tucked away somewhere that they could hand over for me to use with my PC without any complications.
Many individuals opt to purchase new mice even when their existing ones are still functional. This is often due to a variety of reasons such as the new mouse featuring a more advanced charging or connectivity port, improved internal components, higher DPI (dots per inch), faster response time, or compatibility with different surfaces. However, it seems Logitech’s proposed strategy may not align with these typical upgrading factors. Even if software updates were to enhance the fundamental user experience of a mouse, I believe most people would prefer these updates to be free and resist the idea of paying for periodic mouse updates.
Instead of merely expressing my concerns, I’d like to propose a constructive approach. Logitech, consider reaching out to Framework for advice on designing modular devices. Additionally, let’s collaborate with iFixit to strive towards a future where every component of our mice can be repaired or replaced. This method will help us create a “forever mouse,” without the need for a subscription service.
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2024-07-31 17:10