PlayStation Users Miffed with Sony’s Lack of PSN Outage Transparency

Based on how reliant you are on PlayStation, the 24-hour outage during the weekend might have been merely a minor hassle or a significant disruption to your daily routine. Regardless, it has sparked critical discussions about the PS5’s future capabilities, and many users remain frustrated (five days of PS Plus subscription apparently failing to appease them), as they feel Sony hasn’t provided a satisfactory explanation for the outage.

Over the past while, IGN has kept track of public feedback. Given the massive PSN blackout in 2011, where approximately 77 million accounts were affected, it would be intriguing to learn if this incident was caused by an external entity, ideally. At this point, our understanding is limited as the outage stemmed from a “technical issue,” which leaves us questioning the specifics.

One user inquired, “Could you share with us what transpired and how you plan to prevent it from happening again?” Another user suggested, “Given the events of 2011, it’s important that we understand if we need to contact our banks for new credit cards and identity protection services.

A third put our feelings into words quite succinctly: “Your lack of transparency is disturbing.”

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2025-02-11 08:06