Dear Travelers,
On March 26, 2025 at 6:00 AM (UTC+8), our developers will start carrying out system updates. During this time, access to the game will be temporarily unavailable for players. Keep an eye on announcements regarding game updates for more information.
Once this process finishes, the game will be upgraded to a fresh version. It would be best for you, Explorers, to install this upgrade using a Wi-Fi network.
Pre-installation is now available on mobile, PC, and PlayStation®.
Furthermore, this update introduces the ability to pre-download games on Xbox, which is now active. To utilize this feature, navigate to the main system menu, choose “My games & apps,” pick the “Manage” option, and lastly select the “Updates” page. If the page indicates that the Genshin Impact pre-download is accessible, it signifies your device has been notified for pre-download. Players can then opt for Genshin Impact on this page to complete the pre-download process.
If you don’t see the pre-download prompt initially, please be patient and come back to the page later. Alternatively, you might want to reboot your device to potentially trigger the pre-download update notification.
〓Update Maintenance Duration〓
Update maintenance begins at 2025/03/26 06:00 (UTC+8) and is estimated to take 5 hours.
〓Update Maintenance Compensation〓
Maintenance Compensation: Primogems ×300 (60 Primogems per hour the servers are down)
〓Update Maintenance Compensation Eligibility〓
Individuals who had achieved Adventure Rank 5 or higher prior to March 26, 2025, 6:00 AM (UTC+8) are eligible for Maintenance Benefits.
Compensation must be claimed before the end of Version 5.5.
After the completion of the update maintenance, our team will send rewards to players, known as Travelers, through an in-game message system within a span of 5 hours. Please remember to collect your rewards promptly as they will expire after 30 days.
To get the latest information about modifications, enhancements, bug corrections, and any related compensation matters, make sure to check out our Version Update Details announcement, scheduled for March 26, 2025 at 07:00 (UTC+8).
Summary of Update Methods
Engage in conversations about Genshin Impact on its official social media outlets:
–Genshin Impact’s TikTok page
–Genshin Impact’s Twitter account
–Genshin Impact’s Facebook page
–Genshin Impact’s YouTube channel
–HoYoLAB official website
–Genshin Impact subreddit on Reddit
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2025-03-24 07:28