Microsoft has acknowledged a problem where some Windows 10 computers enrolled in the Extended Security Update program are mistakenly displaying a message saying they are no longer supported.
Windows 10 officially stopped receiving standard updates on October 14th. But, Microsoft is offering an Extended Security Update (ESU) program, which means you can still get security updates and safely use Windows 10 for at least another year.
Computers signed up for this program should still get security updates, but a technical issue is causing Windows Update to mistakenly show a message saying Windows 10 is no longer supported.
If you see this error, the “Check for Updates” button won’t work. However, Microsoft assures users that Windows will still receive important security updates through the Extended Security Update (ESU) program, so there’s no need to worry.
Microsoft says you might see a message in Windows Update saying your version of Windows is no longer supported, even if that’s not actually true. This problem affects certain versions of Windows.
- Windows 10, version 22H2 Pro, Education or Enterprise editions that are correctly enrolled in the Extended Security Updates (ESU) program and configured with an ESU product key
- Windows 10 Enterprise LTSC 2021
- Windows 10 IoT Enterprise LTSC 2021
Okay, so I heard from Microsoft that they’ve already fixed the problem on their end! That means any minute now, Windows Update on my Windows 10 PC – and yours, if you’re signed up for the Extended Security Update program – should start showing that ‘Check for updates’ button again. It’s great news – looks like it was a quick fix after all!
If you’d prefer not to wait for a fix, you can download a solution from Microsoft that resolves this problem.
Why is my Windows 10 PC telling me it’s no longer supported?
Windows 10 support officially ended on October 14, 2025. But, you can stay protected for another year by joining the Extended Security Updates (ESU) program, which provides continued security updates.
My Windows 10 PC is in the ESU program, but it says I’m out of support
Microsoft has acknowledged an issue where some Windows 10 computers were incorrectly flagged as no longer supported, even if they were part of the Extended Security Update (ESU) program. Microsoft assures users that these computers will continue to receive security updates, and a fix is being implemented on their end to resolve the problem.
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2025-11-04 18:39