Microsoft is pushing to make Windows 11 more AI-powered, and they’re using a new social media campaign to highlight the features of Copilot in Windows 11. The campaign features popular YouTubers and influencers demonstrating the tool, but one video has confused viewers because it appears to show Copilot giving the wrong instructions – telling the user to click on something different than what they should.
This video demonstrates how Copilot can assist with finding settings in Windows 11. The user asks Copilot to increase the text size on their screen, and while Copilot starts to guide them by showing where to click, it doesn’t fully explain all the necessary steps to actually change the text size.
After that, the user has to ask Copilot for guidance, saying, “Where do I click next?” Copilot then points out the scaling option and explains it changes the size of text, apps, and everything else displayed on the screen. The user then asks what percentage to choose, and Copilot suggests 150%, even though that option is already selected.
In the video, the user simply dismissed Copilot’s suggestion and manually increased the scaling to 200% to achieve the result they wanted. However, the user originally asked how to change the *text* size, not the size of the overall interface. Windows actually has an accessibility feature specifically for adjusting text size without affecting the UI scale, so it’s unclear why Copilot didn’t direct the user to that setting. The whole interaction is quite puzzling.
People commenting online are confused and amused. One X user asked how much it cost to get the presenter to overlook the pre-selected option. Others suggest the marketing team is trying to make the best of a difficult situation. A widely-viewed comment – with over 100,000 views – pointed out that the demonstration actually proved the AI wasn’t working, as the presenter manually chose a different setting.
Most of the comments on this video are negative. It seems people are misunderstanding Microsoft’s goal, which is to demonstrate that AI assistants aren’t perfect – they still have limitations and can easily make mistakes.
Microsoft recently announced plans to evolve Windows into an “agentic OS,” meaning it would proactively perform tasks for users. This idea has been met with strong opposition from many Windows users. A recent blog post by Windows president Pavan Davuluri detailing this vision received so much negative feedback that he had to turn off the comments section.
Users are increasingly frustrated with Windows becoming cluttered and difficult to use. They want a simple, streamlined experience, but are bothered by forced features like Microsoft accounts, constant promotions for Copilot and OneDrive, and updates that often cause problems. This is pushing many people to consider switching to different operating systems.
Many users are frustrated with the direction Windows is heading, and it’s clear Microsoft’s current approach isn’t successful. The company should reconsider its strategy and prioritize what users want: a stable operating system that allows for personalization and avoids frequent issues.
FAQ
What was the mistake in the Microsoft Copilot ad?
I was watching the new Copilot ad, and honestly, it was a little frustrating! The person in the ad asked Copilot to make the text bigger in Windows 11, but Copilot didn’t quite get it right at first. It didn’t give complete instructions, and then it suggested changing the display *scale* instead of the actual ‘Text size’ setting in accessibility options. It just didn’t seem to understand what was being asked!
Where did the Microsoft ad appear?
The ad was a video shared on social media, showcasing well-known YouTubers and influencers using Copilot on Windows 11 to highlight what it can do.
Has Microsoft responded to the Copilot ad controversy?
Currently, Microsoft hasn’t publicly addressed the criticism and confusion caused by the advertisement where Copilot is shown making mistakes and then falsely claiming to have completed the task correctly.
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2025-11-15 16:40