
The new game Arknights: Endfield is facing controversy right after its launch – a situation no online game wants to deal with when it first comes out. The game had a lot of hype and player interest, and was expected to be a big improvement for the Arknights series. Initial reactions should have focused on how the game plays, its atmosphere, and what it could become over time.
The game’s launch hasn’t gone smoothly. Instead of excitement about the gameplay, players are confused, frustrated, and losing trust because of concerns about how the game handles spending and in-game purchases. Almost immediately after release, conversations shifted from enjoying the game to worrying about these payments, which felt more problematic than usual for a new title. Starting a game’s life with issues surrounding money creates a negative impression that’s hard to overcome.
How PayPal Microtransactions Turned Into a Mess
Shortly after the game Endfield launched, players began reporting unexpected charges on their PayPal accounts related to in-game purchases. Many thought a purchase hadn’t gone through, but still saw charges appear. Others noticed they were billed incorrect amounts. These payments, which should have been simple, instead caused confusion and frustration for players.
What’s even more concerning is that several players reported unauthorized purchases being charged to other people’s PayPal accounts. It’s unclear how this could have happened, and Hypergryph hasn’t explained the issue publicly. However, the number of similar reports quickly drew attention to these claims. Regardless of whether it was a technical glitch, a problem with how payments were processed, or something else, the widespread discussion made many players reluctant to make purchases.
The developer quickly turned off PayPal payments to look into a problem. While this was a needed step, it happened during the game’s launch week, making it seem like a more serious issue than a simple error. Players expect payment systems to be completely reliable, particularly when a game first launches and they’re deciding whether to spend money on it. Because the purchase process was already a bit complicated, and now PayPal seems unreliable, many players are worried about the security of making any purchases.
Ongoing Chaos and What the Developer Is Doing About It

Honestly, even after they turned off PayPal, everyone’s still really upset and talking about it. People are constantly sharing stories about unexpected charges, warning each other to be careful, and trying to figure out if buying directly with a credit card or through the platform is safer. It’s a huge conversation because we just haven’t gotten a clear explanation of what happened and what they’re doing to make sure it doesn’t happen again. We all just want some transparency!
The developers have admitted there’s a problem, but haven’t explained what caused it or what exactly went wrong. Usually, when a game launches with issues, developers quickly explain the situation and then fix it. That hasn’t happened here. Instead, players are trying to figure things out themselves by sharing information and experiences online. Without clear communication from the developers, rumors are spreading and players are losing trust.
The biggest problem is that conversations about the game have moved away from fun topics like gameplay and design, and are now mostly about whether the payment system is working correctly. Players who were excited to spend money are now waiting until they trust the system again. While some people with incorrect charges are trying to get refunds, others are reportedly getting refunds and keeping the items they earned in the game. This is especially harmful for a game that needs players to be actively engaged and willing to spend money, as this early distrust could impact the game’s success for a long time.
Endfield’s Microtransactions Were Already Bad, and This Makes Them Worse

The recent issues with PayPal have added to existing player concerns about how Endfield handles in-game purchases. The game’s system uses multiple currencies and complicated exchange rates, making it difficult to figure out how much things actually cost – even for those familiar with this type of game. Players have trouble understanding how the main premium currency transforms into other forms and then gets used in various offers, bundles, and limited-time deals.
This complicated system has led many people to believe it was intentionally designed to be confusing, not straightforward. When money is tracked through several layers of abstract values, it’s hard to know the actual amount being spent. This also makes it difficult to discuss whether something is worth the cost, as even simple questions often require lengthy, complex answers. This lack of clarity was already frustrating people before the recent issues with payments came to light.
With recent concerns about payment issues, many players are now not just frustrated, but actively distrustful. When it’s already unclear what you’re purchasing, any unexpected charge feels risky. Even dedicated fans of Endfield are tired of having to explain its payment system. Launch is a crucial time to build a positive relationship with the community, but this has instead created confusion, worry, and strong negative feelings.
Currently, many players aren’t focusing on the gameplay or story of Endfield. Instead, they’re frustrated by complicated and excessive in-app purchases, and a payment issue that’s damaged trust in the game – especially at launch. It’s unclear if Hypergryph can fix these problems, but this controversy is currently overshadowing everything else and could negatively impact how Arknights: Endfield is remembered long after its initial release.
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2026-01-23 21:15