Sony’s Allowing Mortal Kombat Legacy Kollection Refunds Because the PS5, PS4 Compilation Is a ‘Downright Nightmare’ for Some

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Everyone knows Mortal Kombat cheated in order to encourage you to spend more quarters.

Old arcade games were cleverly programmed to react to your every move, effectively challenging and countering everything you tried to do.

The recently released Mortal Kombat Legacy Kollection prides itself on being true to the original games, and it includes all of the original code, even if you change the game settings to make it easier.

So, I’m hearing a lot of newer players are struggling with this thing in the game, which is kinda bumming me out. It seems like when they started playing in 2025, they weren’t really prepared for what it involved.

One gamer shared on Reddit that they received a refund for the Mortal Kombat Legacy Kollection. They explained that, as a longtime fan of the series starting with ‘Trilogy,’ they found the AI to be incredibly frustrating and poorly implemented, calling it one of the worst remasters they’ve ever experienced and stating it was simply unacceptable.

Okay, so my post is getting some downvotes, and people are letting me know this isn’t meant to be a fancy remake. It’s supposed to keep the game exactly as it was, flaws and all. They’re saying it’s about preserving the original experience, for better or worse, and I guess people aren’t happy I didn’t get that across.

However, many other users are reporting the same problems and have also asked for their money back.

This problem seems to be happening a lot, even though Sony technically doesn’t offer refunds for digital games.

While there are rare cases where they’ll make exceptions – such as with Cyberpunk 2077 and MindsEye – this company typically doesn’t offer refunds on digital game purchases.

However, it appears customer support is now approving returns, as shown in a recent Reddit thread with screenshots of a conversation with a PlayStation representative.

It’s true that Mortal Kombat Legacy Kollection currently has some real problems with delayed controls on the PlayStation 5. The developers at Digital Eclipse have said they’re working on a fix, and we should hear more details this week.

It’s interesting to see fans revisit older games and experience them as they were first made. It raises a complicated question: is that a good thing?

It’s likely the developers will add an option to make the game easier. Many players seem to be finding the current difficulty too challenging, and it doesn’t seem to be what most fans expected from the original design.

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2025-11-04 10:37