Ubisoft removed access to the original The Crew for players back in April 2024, and this decision is now causing further issues for the company. The French news outlet 20 Minutes reports that the consumer protection group UFC-Que Choisir has filed a lawsuit against Ubisoft. Announced on March 31st, the lawsuit claims Ubisoft used misleading practices and unfair terms regarding The Crew.
A lawsuit has been filed in the Créteil court by the consumer association UFC-Que Choisir. They argue it’s unfair that Ubisoft’s terms of service state players only license the game, meaning Ubisoft could revoke access at any time. The case is supported by the European consumer group Stop Killing Games. According to their lawyer, Brune Blanc-Durand, the game The Crew provides a strong example of this issue, as reported by AFP.
Ubisoft has faced several lawsuits concerning its 2014 racing game. Previously, the company was sued in California for allegedly breaking consumer protection laws. Ubisoft’s legal team countered that the lawsuit was invalid because the people suing didn’t actually own the game.
As a big fan, I was really upset when Ubisoft announced they were shutting down the game – and apparently, a lot of other players felt the same way. It sounds like someone filed a lawsuit, basically throwing every possible legal argument at Ubisoft. They’re claiming Ubisoft misled us with their advertising, engaged in unfair business practices, and even broke promises about the game, all according to Ubisoft’s legal team’s statement. It covers California laws about false advertising and consumer protection, plus claims of fraud and breach of warranty.
When asked about the “Stop Killing Games” campaign, which gained over 1.4 million signatures, CEO Yves Guillemot acknowledged that the practice of removing games from sale is a problem affecting the entire gaming industry.
So, about that petition going around… honestly, as a fan, it’s good to hear from them directly. Basically, they explained that they’re a business, and when they launch a game, they really focus on supporting it. They want to make sure it’s always up and running and that everyone can enjoy it, you know, 24/7. It’s reassuring to know they’re committed to keeping things playable!
I was reading about the situation, and they brought up Ubisoft’s terms of service, which apparently let them shut down online features with 30 days’ notice. They also said there was a lot of info out there about how long you could actually play the game. What really caught my attention, though, was that Ubisoft put The Crew 2 on sale for super cheap – just one Euro! The CEO called it a way for existing players to get the next version for basically nothing, which is pretty cool.
“It’s not a whole lot of money to be able to continue playing a game,” he said.
Guillemot explained that this problem isn’t unique to Ubisoft; all game companies deal with it. When you offer an online service, it can’t be guaranteed to last forever. He assured players that Ubisoft is doing everything it can to maintain a good experience for everyone, while acknowledging that long-term support for every game isn’t possible.
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2026-04-01 16:22