Concord’s Disastrous Demise Could Help Push for Better Consumer Rights in UK

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Okay, so even though Concord was a total flop, something good might actually come out of it! It seems like how badly the game did on PlayStation 5 and PC is now helping people argue for better protections for consumers here in the UK. It’s nice to see something positive come from all this, honestly.

The game released in 2024 and cancelled just two weeks later was recently discussed in the House of Commons, a major part of the UK government.

Honestly, I’ve been seeing a lot of talk about whether we, as players, need better protection when it comes to things like in-game purchases or account security. It sounds like people are arguing about how to make things fairer and safer for everyone.

There’s a growing debate about whether video games are unfairly treating customers. Specifically, when a game is removed from online access, players have limited options, which raises questions about what it truly means to own a digital game.

Ben Goldsborough, a Member of Parliament, highlighted that gamers feel a strong sense of ownership over their in-game items and progress. This is because they put a lot more than just money into games – they invest time, effort, creativity, and build friendships. When a game unexpectedly closes, that entire investment is essentially lost.

During a recent discussion, one Member of Parliament highlighted Concord as a positive example, noting that Sony handled the situation well by offering refunds to customers who purchased it.

But the reality is that most publishers avoid taking such risks—although Concord’s launch was an especially disastrous example.

The MP stated that publishers should be responsible if they don’t clearly state how long a game will be supported after it’s released, and that most members would likely agree.

I’m pleased to see stronger protections for consumers, especially with the new Digital Markets, Competition and Consumers Act 2024, which started being enforced this year. This law ensures businesses give customers clear, up-to-date, and honest information about their products, including how long they’ll last and how they work.

Hey, sounds like a good idea to us!

What do you think about all of this? Shouldn’t publishers be more upfront about their plans for online games and digital releases? Let us know your thoughts by signing the petition in the comments.

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2025-11-03 22:36