
WindowsLatest recently reported a long-standing issue affecting Windows 10 and 11. Many users have experienced situations where, after choosing to update and shut down their computers, the system doesn’t fully shut down and remains at the login screen. This isn’t a mistake on the user’s part, but rather a genuine problem within Windows that has persisted for years.
Microsoft recently resolved an issue in the latest Windows 11 builds (25H2 – Build 26200.7019, or 24H2 and newer – 26100.7019) where computers wouldn’t fully shut down. I personally experienced this problem as far back as Windows 10 – I’d initiate a shutdown after updates, only to find my PC still running hours later, leaving me unsure if I’d selected the correct option.
It wasn’t just us! Microsoft has confirmed there was an issue and they’ve fixed it. Now, when you select ‘update and shut down,’ your computer should actually shut down properly, as it was intended to.
What caused the “Update and shut down” bug
Since Microsoft hasn’t explained the situation, WindowsLatest has developed its own theory about what might have occurred.
Windows updates usually happen in two steps. First, the system installs what it can while you’re using your computer. Then, it restarts into a special mode to finish replacing files that can’t be changed while the system is running. This is when you see the progress bar and your computer seems to be updating on its own.
After completing some internal tasks, Windows should follow your chosen action. If you told it to update and shut down, it was meant to completely power off. However, Windows often ignored that request and simply restarted, bringing you back to the login screen. For a long time, users thought they were mistaken, but it seems the system wasn’t properly remembering the shutdown command.
As a Windows 11 user, I’m so glad Microsoft finally fixed that annoying shutdown issue! It used to look like a shutdown, but really just restarted my PC. But now, with the latest updates – it started with that optional KB5067036 and is now in the November update everyone gets – when I click ‘Shut down,’ it *actually* shuts down. It’s a small thing, but it’s been driving me crazy, and it’s great to have a proper shutdown again!
To ensure the issue is resolved, please check for updates in your Windows Settings. Make sure you’re running Build 26100.7019 or newer if you’re on the 24H2 version of Windows, or Build 26200.7019 or newer on 25H2. Updating to these versions will allow Windows to properly shut down when you ask it to, instead of unexpectedly restarting.
FAQ
Does this fix apply to Windows 10 as well?
Microsoft has fixed a problem in Windows 11 where this was happening. Although people using Windows 10 experienced this issue in the past, the fix is currently available only for certain versions of Windows 11.
Which update includes the fix to the update and shutdown bug?
I noticed the solution first showed up in an optional Windows update – specifically KB5067036 for those using the 24H2 and 25H2 versions. Then, it became available to everyone with the regular November 2025 security update.
Can I still use Update and restart normally?
Good news! The regular update and restart process is still functioning normally. The recent fix specifically addresses an issue with the ‘update and shut down’ option, ensuring the system fully powers off after updates are complete.
How can I check if my PC has the fix to the update and shutdown bug?
As an analyst, I recommend starting by going into your Windows Settings and navigating to ‘Windows Update’. Make sure you install the newest cumulative update available. After that, double-check your build number – you can find it under Settings, then System, and finally About. This confirms the update was applied correctly.
You need Build 26100.7019 or later on 24H2, or Build 26200.7019 or later on 25H2.
Why did it take so long to fix?
Microsoft hasn’t fully explained the issue, but it seems to have been caused by a problem with how Windows manages updates that are waiting to be installed and how it handles system restarts.
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2025-11-04 23:12