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I’ve been having Wi-Fi issues with my Xbox Ally X since I first got it about a week ago. It keeps disconnecting and I have to reconnect it manually every time I turn it on. All my other devices connect fine, and I actually ran into the same problem with my previous ROG Ally.
I spent a while searching online and eventually found a solution on the official Xbox Ally Discord server. It turned out a single Reddit post, which was pretty buried, had exactly what I needed, and it fixed the problem immediately.
I’ll also share some basic troubleshooting tips if the usual solution doesn’t solve the problem. Hopefully, this will help your ROG Ally or Xbox Ally stay connected and work properly.
This guide applies to the Xbox Ally, Xbox Ally X, ROG Ally, ROG Ally X, and any other devices that use the same Wi-Fi technology.
Updating the WLAN Driver
- When within the Xbox Full Screen Experience, go to Windows Desktop by using your finger to drag up from the bottom of the screen and selecting Windows Desktop
- On the Windows Desktop, use a browser to go to Microsoft Update Catalog.

- Download the latest driver at the top, this will popup a new windows, so make sure you don’t have popups disabled.
- You want to click the blue link and download it somewhere you can easily find.

- Once downloaded, open the Start Menu.
- Search for Device Manager and open it.
- Open up the Network adapters menu.

- Right-click (hold your finger down on the screen) on the MediaTek Wi-Fi 6E MT7922 (RZ616) 160Hz Wireless LAN Card.
- Select Update driver.

- Select Browse my computer for drivers.
- Select “Browse…“.
- Navigate to where you saved the driver you downloaded earlier and select Ok
- Then select “Let me pick from a list of available drivers on my computer“. You will then be shown the driver we downloaded earlier

- You want to select “Next“.
- After the new driver installs, restart the device to make sure everything works.
Okay, so after spending way too much time troubleshooting, this is the solution that finally worked for me. Just keep in mind that your setup might be a little different, and that’s totally okay! If this doesn’t fix things for you, don’t stress – I’ve also listed the other things I tried. They didn’t work for *my* device, but they could very well work for yours.
Toggle Wi-Fi and try airplane mode
First, open the network settings in the bottom right corner of your Windows screen. You can click on the Wi-Fi, volume, or battery icons to find them.
Try turning Wi-Fi off and then on again. If that doesn’t help, quickly toggle airplane mode on for a few seconds, then turn it off. This can often fix minor connection problems by refreshing your wireless connection.
- Start by opening the network panel in the bottom right corner of Windows. You can tap the Wi-Fi, volume, or battery icons to bring this up.
- Tap the Wi-Fi button to turn it off and back on.
- If nothing changes, switch on airplane mode for a few seconds and then turn it off again.
Restart the device
If your Ally is still disconnecting, try restarting it using the Start menu. This quick reboot refreshes its systems and can often restore the Wi-Fi connection automatically.
Reset your network settings and reconnect
- Open the Network Panel in the bottom right corner of Windows. Tapping the Wi-Fi, battery, or volume icons in the bottom right corner of the Windows Desktop will bring this up.
- Hold your finger down or right-click on the Wi-Fi toggle.
- When the prompt appears, select Go to Settings.

- Go to network & internet, then advanced network settings.

- Choose network reset.
- Confirm the reset, wait for it to complete, and restart your Ally device.

- When it turns back on, open the Network Panel and reconnect to your Wi-Fi by selecting it and entering your password.
MyASUS app settings and troubleshooting
- When on Windows Desktop again, open the MyASUS App by searching for it in the Start Menu.
- When within the MyAsus App, select Device settings.
- Scroll to the bottom and turn on Wi-Fi Smartcheck.

If the previous steps haven’t resolved the issue, there’s one more thing you can attempt within the MyASUS app. Here’s how:
- Within the MyASUS App, go to System Diagnosis.
- Tick the Wi-Fi box.
- Run the Checkup.

- MyASUS will highlight anything unusual and apply any necessary fixes.
Fix your handheld’s Wi-Fi connection
I hope this guide helped you reconnect to Wi-Fi. For me, updating the wireless network driver did the trick, and now my Xbox Ally X connects perfectly.
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2025-12-07 18:41